Hope you had a wonderful Thanksgiving. Just wanted to let you know that we had a leaky pipe in our kitchen this afternoon. We called up Wickersheim & Sons at 1:30, two nice guys showed up in an hour with the right parts and pieces, and fixed it up. Great service on a holiday weekend!”
“Rob & Sara,
We cannot thank you enough for helping out our in laws with the plumbing issues they were dealing with. The respect and considerate manner your employees showed my in laws as they made the repairs was above and beyond what we could have asked for! Thanks again!”
“Sara and Rob,
It is so nice to know you take such good care of your customers. Thanks for all you do!”
“To Rob and Scott,
The Energy Kinetics boiler that Jason and Rich installed for us is amazeing. Not only have we seen a significant drop in our gas bill but it's so much quieter than our old boiler the we all are getting a better nights sleep now. Thanks so much for the fast effcienct and clean service.”
I just wanted to take a minute and write you about my new oil burner and radiant heting system you installed for us. Wow! I have been showing off your piping skills to all our friends when they come over. All the pumps and thermostats all neatly attached to the wall is very impresive. We can't get over how the in floor heat feels on our feet. Its so much more comfortable that the old steam heat we used to have. No need for slippers in the house any more! Thanks again for the beautiful job!”
Thank you for helping Ann Marie out with her flooded basement during the past storm. She is very lucky to know you.”
First, let me thank you again for coming by at such short notice before Hurricane Irene to check on the sump pump. After having it installed almost four years ago and never seeing it work, I was a little unsure about its operation. Was I glad to have that sump pump during and immediately after the storm - it was incredible to watch the pump work as it took the incoming water in, up and out - all I had to do was sweep into it - I never lifted one bucket! I’ve now shown the pump to several of my friends, family members and neighbors and give Wickersheim & Sons all the credit for it and the marine battery back-up (just this afternoon again to my backyard neighbor on Prospect).
Second, when you were here, we talked about generators and you mentioned the one you installed for your grandmother. Could you email me the type, make, model, power, etc. so that I’m speaking from some point of reference when I call the electrician? The only you talked about needed required no work on the part of your grandmother - kicked on automatically, etc. If I remember correctly, it was large enough to keep the furnace running, the living room lights and the refrigerator. I would need mine to keep the electric baseboard heat on in my mother’s room (the addition), the refrigerator, the freezer and the living room and the sump pump (not sure about the entire house furnace).
Lastly, I know we talked about Figilia and Messner (?) but don’t remember the third name. If you could provide, I would appreciate it. Also, do they contact you to handle the gas line or is that something I do separately. I’m sure everyone is crazy busy but I thought I’d get the ball rolling in case I need permits from the town, etc.
Hope all is well and that you are not working too hard.
Thanks again and I’m sure I’ll be calling Sarah soon for the Winter Heating Special.”
“Once again you have provided me with an excellent service man to fix my boiler. It is much appreciated. Your service man was wonderful. He is a credit to your staff.”
“As always, great service and very neat!”
“Thanks for sending another knowledgeable and personable technician. Thanks for the great service again.”
“To Rob, Scott and Staff,
We can't thank you enough for your prompt attention to our plumbing problem. Thanks for everything that you do for us.”
“Thank you for facilitating the removal of our old boiler and the installation of our new gas fired steam boiler. We are very pleased with the completed job and are happy we decided to make the change. We are also very pleased with the asbestos removal company you recommended.
We very much appreciated your kindness and expertise. It was a pleasure to have your staff in our home. They were most friendly and professional in their work. Please tell them we said so! And my personal thanks to Sara who was very patient with my numerous phone calls and questions.”
“Enjoy working with you. We appreciate all that you do for the church.”
“Within 2 hours of calling the office, the tech was at my door and fixed the problem quickly. I have always been happy with your service.”
“I am very pleased with all of the fields covered in this survey. Each deserves an excellent rating!”
“The boy’s showed up right on time, repaired my toilet and allowed me to get back to work on time. The whole repair didn’t take longer than my lunch break and reasonably priced too!”
“Wickersheim and sons send a crew to remove my steam boiler. All I can say is WOW! they Carried it out like it was nothing and then I find out it Weighed 500 + pounds. What a great company.”
“I had no idea where my leak was coming from... but it was ruining my ceiling. Wickersheim and sons sent a technician with in the time frame we discussed and as it turned out it wasn’t an extensive repair at all. He was finished in 45 minutes and even wiped off the faucet when he was finished.”
“When called Sunday morning at 2:30 am I figured no way is any one going to be available. Man was I ever Wrong. Wickersheim and sons guy’s must not sleep. They were at my house in half and hour and repaired the broken water pipe. they even pumped the basement and vacuumed up the puddles.”
“When my Air conditioning quit 2 hrs before my entire family was coming over to celebrate a birthday I figured there wasn’t any thing anybody could do. I called Wickersheim and Sons just to get on the schedule. The tech I talked to said he would be right over and and fixed it right on the spot. He had the parts in his truck and everything. The house was cool by the time my first guest arrived.”